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Quark.ai Selected as TiE50 2022 Award Winner

SAN JOSE, Calif., May 4, 2022 /PRNewswire/ -- Quark.ai, the market leader in Autonomous Customer Support, today announced that it has been selected as a 2022 TiE50 Winner in the TiE50 Awards Program. The annual awards competition, which bestows an award to only 50...

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Why Self-Service is Great for Your Business

Why Self-Service is Great for Your Business

Introduction There is a compelling need for top-notch customer service. Imagine if you answered every email in minutes, or in the case of inbound phone calls, your customer service team was able to immediately take care of any issues. Well, guess what? You can do just...

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Quark.ai Introduces Its Autonomous Customer Support Chatbot

Supports Spontaneous Inquiries and Provides Resolving Responses Quark.ai, the market leader in Autonomous Customer Support, today announced the introduction of its Autonomous Customer Support Chatbot, "Cory," developed specifically to enable instant self-service...

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Customers expect seamless support

Customers expect seamless support

Customer effort is an important element of the customer’s experience. The lower the effort, the better the experience. Explaining the problem to multiple customer support agents creates frustration. That’s one of the many reasons why companies invest in an Autonomous...

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