Delivering insights in real time is the #1 roadblock to a great customer experience

Mar 14, 2021 | Customer Experience, Autonomous Support, Customer Support

Delivering a personalized Customer Experience is critical to the success of your products and services. But despite substantial technology investment, the inability to deliver real-time insights continues to stand in the way of a truly personalized customer experience.

Overcoming this obstacle requires AI and automation across the customer support technology stack.

Quark.ai Autonomous Support delivers insights in real-time. Quark.ai‘s platform was developed specifically to interpret customer issues and return resolutions instantly so they don’t need to spend hours reading documents.

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