Gartner Article

Jan 20, 2022 | Customer Service, AI

Gartner correctly predicted that in order to cope with the avalanche of digital information, customers will turn to automation moving forward.  

I find that it is vital to appeal to Generation Z, one of the largest customer bases, who are already comfortable with the notion of automation, and just want a way to make their lives easier.

Gen Z customers want to keep the interactions with customer service as simple and as automated as possible, and even prefer working with bots.

Our Autonomous Support Platform, will enable your users to have a smooth self-service experience, with little effort and time, and appeal to one of your primary pool of customers.

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