As companies undergo digital transformation, the number of touchpoint with customers also increase. This creates an increase in support ticket volume and many companies are surprised by it.
However, having an AI platform that can integrate across the customer support tech stack can help you to manage the support ticket volume and scale up your existing support team.
This is how Quark .ai helps it’s customers across the support tech stack, by interpreting customer issues and returning resolutions instantly so they don’t need to spend hours reading documents.
How is your team managing support ticket volume?