Autonomous support is key to deliver a great customer experience

Sep 2, 2020 | Automation, Autonomous Support, Customer Experience

Delivering great customer experience is becoming critical

Case in point: Zendesk’s 2020 CX report states that “Roughly half of the customers say they would switch to a competitor after just one bad experience. In the case of more than one bad experience, that number snowballs to 80%.”

No company today can risk even one bad CX experience.

This is where automation across the stack and an autonomous system can help customer support teams to deliver flawlessly. And no only maintain but improve the customer experience.

Learn more about how our Autonomous Customer Support platform is helping customers to uplevel their customer experience.

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