Improving Time to Resolution – Leads to Superior Customer Experience

Oct 26, 2021 | AI, Autonomous Support, Customer Experience, Customer Support

Companies that deliver a superior customer experience also deliver superior revenues — on average, 4% to 8% higher than their market peers.

Fast time to resolution, either through self-service or live support, is an absolute requirement for a great customer experience. Quark.ai‘s Autonomous Customer Support Platform provides unmatched speed-to-resolution, interpreting inquiries accurately and generating resolutions instantly.