It’s Time to Improve on Your Customer Support Strategy – Focus on Superior Self-Service

Oct 29, 2021 | AI, Automation, Autonomous Support, Customer Experience, Customer Service, CX

Technical support cost is 100x greater than that of self-service. It’s time to introduce a scalable and effective self-service strategy.

Organizations already possess the information within volumes of content to provide resolutions at self-service. They just don’t have a solution drive it, changes that. Quark’s Autonomous Customer Support platform understands your information and interprets customer inquiries to automatically provide accurate resolutions. Let do the driving for you.