Most customer support cases come from customer’s challenges to deal with installation, configuration, and ongoing product issues. Customers need help across their life cycle of product usage.
Investing in Autonomous Customer Support helps companies to provide a great support experience for customers across their lifecycle by ensuring faster issue resolution across different problem areas.
About Quark.ai Autonomous Customer Support:
Quark. ai interprets customer issues and returns resolutions instantly so customer support agents don’t need to spend hours reading documents. The results are drastically reduced support delivery costs and dramatically improved customer experience.”