Omnichannel customer experience requires automation across the stack

Jun 22, 2020 | Automation, Customer Experience, Customer Support

Automation is *the* key to deliver an omnichannel customer experience

67% of customers use different channels like email, chat, phone etc to get help. Customers not only expect but demand an omnichannel experience.

Here’s is the deal: omnichannel experience can happen only if there is automation across channels.

Learn more about how Quark helps to deliver an omnichannel experience by leveraging AI and Deep Learning in our upcoming webinar: https://hubs.ly/H0rGYSM0

#Omnichannel #CustomerExperience #CX #AutonomousSupport #Autonomous

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