SAPIO Research Report

Apr 4, 2022 | Customer Experience

According to the Sapio Analytics Research Report – The Manufacturing and E-Commerce Benchmark report: 81% of the manufacturers face challenges with their current eCommerce experience. The top 3 challenges are summarized in this diagram.

I believe that the manufacturers would be best served to invest in a Deep Learning, NLP, and Computer Vision platform that can ingest all their data from different sources and provide accurate answers to customers’ questions while shopping online for the first time. Reducing the sales cycle and increasing the revenue.

Would love to hear your thoughts.