Business app. social app. SMS/text. More and more, your customers want to use them all. But adding channels increases integration costs — and the overall cost of delivering customer support.
That is why companies need an AI platform that seamlessly integrates across technical support systems, delivers a great experience, AND reduces the overall cost of delivering customer support.
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About Quark. ai Autonomous Customer Support:
Quark. ai interprets customer issues and returns resolutions instantly so customer support agents don’t need to spend hours reading documents. The results are drastically reduced support delivery costs and dramatically improved customer experience.